FALL20
+1 (888) 504-8872
info@layer8training.com
Layer 8 is the exclusive Citrix Authorized Training Provider in North America. Find training for Citrix and NetScaler admins, engineers, and consultants. Layer 8 is the only source for instructor-led Authorized Citrix training.
As a Nutanix Authorized Training Partner, Layer 8 provides hands-on Nutanix training for system admins and engineers covering critical skills needed to successfully implement and manage Nutanix solutions.
Layer 8 is your source for Authorized Veeam training and certification courses. As a Veeam Authorized Education Center (VMAEC) our courses will expand your knowledge and skills with a wealth of real-world scenarios and hands-on labs. We’ve helped hundreds of Veeam professionals get certified as Veeam Certified Engineers (VMCE) and Veeam Certified Architects (VMCA).
As an Authorized Check Point Training Partner, Layer 8 provides security admins and engineers with critical skills and knowledge to successfully implement Check Point solutions and prepare candidates for Check Point Certified Security Administrator (CCSA) and Check Point Certified Security Expert (CCSE) certifications.
Empower your workforce to unlock the skills needed to transform your business. Trained and certified employees boost productivity and drive business value.
Choose from our robust schedule of instructor-led online classes. If you don’t see what you are looking for just please contact us.
Layer 8 has trained some of the largest companies in the world via private group training (on-site and remote). Work with Layer 8 to scope your training needs and tailor private group training. We can come onsite or deliver the training remotely via Zoom or a virtual meeting platform of your choice. If you have 6 people or more, contact us to find out if this is a good alternative for your teams.
Self-paced labs are now available for Citrix and NetScaler. Learn to deploy and manage at your own pace.
Stay informed on the latest industry trends and news and check out our latest blog articles and videos from subject-matter experts.
Find answers to common questions. If you can’t find what you’re looking for, email customerservice@layer8training.com.
Your work email address
Your employer
Your mobile phone number
Tell us what types of roles, how many people or what your team needs to learn.
Layer 8 Training is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services and other content that may interest you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
You can unsubscribe from these communications whenever you like. Please review our Privacy Policy for more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy.
By clicking submit below, you would like to allow Layer 8 Training to store and process the personal information submitted above to provide you with the content you asked for.
The ServiceNow Administration Advanced course teaches about the robust controls in the base instance in modules and labs to reinforce daily tasks. Course labs are designed step-by-step to facilitate the application of concepts.
This course explores the ServiceNow application and how it is defined. It continues by covering the components of an application, focusing on application scopes and the different types of application data. Development and Debugging tools are introduced. The course examines the importance of reporting. Also, ServiceNow’s ability to integrate with many third-party applications and data sources is analyzed. The course reviews how ServiceNow data visualizations enables the user to create and distribute reports that show the current state of instance data, such as how many open incidents of each priority exist. Tools for data hygiene are reviewed. The course emphasizes the importance of maintaining the system to provide a better user experience.
The ServiceNow Administration Advanced course will prepare administrators through advanced concepts by:
Day 1
Module 1: Application Data Management
Topic: Application Data Management
Topic: Data Population Continued
Topic: Data Searching
Module 2: Development and Debugging
Topic: Development
Topic: Debugging
Topic: Debugging Continued
Topic: Debugging Continued 2
Module 3: Application Data Management
Topic: Data Visualization Review
Topic: Database Views
Topic: Data Sources for Reporting
Topic: Dashboards
Topic: Good Practices
Day 2
Module 4: Integrations
Topic: Integrations Overview
Topic: Web Services REST
Topic: Web Services REST continued
Topic: MID Server
Topic: Direct Web Services and Scripted Web Services
Topic: Integration Hub
Module 5: Access and Security
Topic: Authentication, Authorization, Hardening
Topic: ServiceNow Vault
Module 6: Platform Optimization and Maintenance-Data
Topic: Data Hygiene and CSDM
Topic: Common Service Data Model
Module 7: Platform Optimization and Maintenance – Instance
Topic: Performance Factors
Topic: Instance Maintenance
Topic: Releases and Upgrades
This course is designed for ServiceNow administrators and consultants who have maintained production ServiceNow systems for at least six to 12 months and have successfully passed the ServiceNow Administration Fundamentals course. Passing the Certified System Administrator exam is recommended.
There is no certification associated with this course
