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      CTX-308: Citrix Platform Monitoring & Troubleshooting

      $2000 Duration: 2 Days

      • 06/25/2026 - 06/26/2026

        10:00 am ET - 5:30 pm ET

        Guaranteed to run Live Online | Almost Full

        Price: $2000

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      • 07/23/2026 - 07/24/2026

        10:00 am ET - 5:30 pm ET

        Live Online | Open

        Price: $2000

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      • 08/27/2026 - 08/28/2026

        10:00 am ET - 5:30 pm ET

        Live Online | Open

        Price: $2000

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      • 10/01/2026 - 10/02/2026

        10:00 am ET - 5:30 pm ET

        Live Online | Open

        Price: $2000

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      Summary

      In this course you will learn how to use tools for monitoring and troubleshooting a Citrix Virtual Apps and Desktops environment. You’ll learn advanced use cases for Citrix Director. You’ll also learn about uberAgent and how to install, manage, and configure Splunk, ESA and UXM dashboards, and the uberAgent plug-in. You’ll also understand core architecture and traffic flows as they relate to common breakpoints and the troubleshooting tools to identify issues. Get hands-on as the course guides you through using these monitoring tools and troubleshooting techniques. This course is a necessary step in enabling you with the right training and skills, to not only monitor a CVAD environment and Infrastructure, but also to make well-informed troubleshooting decisions.

      Product Versions Covered: Citrix DaaS, Citrix Virtual Apps and Desktops 7 2507 LTSR, NetScaler Console 14.1, and uberAgent 7.4.x./7.5.x

      Key Skills
      When you complete this course, you will be able to:
      • Identify tools available for monitoring and troubleshooting Citrix Virtual Apps and Desktop.
      • Examine advanced use cases for Citrix Director, including infrastructure monitoring, application probing, session recording, and integration with NetScaler Console/HDX Insight.
      • Install, Configure, and Manage Citrix uberAgent.
      • Understand advanced architectures and communication flows to aid with troubleshooting a Citrix Virtual Apps and Desktop Site.
      Course Outline

      Module 1: Citrix Tools for Monitoring, Troubleshooting, and Automation

      • Introduction to Support a Citrix Virtual Apps and Desktops Site
      • Tools for Monitoring and Troubleshooting
      • Tools for Automation

      Module 2: Monitoring CVAD with Citrix Director

      • Citrix Director Introduction
      • Monitor and Interact with User Sessions
      • Infrastructure Monitor
      • Application and Desktop Probing
      • Cost Optimization
      • Citrix Director and NetScaler Gateway

      Module 3: Activity Monitoring with Session Recording

      • Session Watermark
      • Session Recording

      Module 4: Citrix Director and NetScaler Console Integration

      • Introduction to NetScaler Console
      • Insight Monitoring
      • Integrate Citrix Director with NetScaler Console

      Module 5: Install, Configure, and Manage Citrix uberAgent

      • Introduction to Citrix uberAgent
      • Splunk Architecture Overview
      • Architecture Deep Dive
      • Installing and Configuring uberAgent
      • uberAgent Endpoint Configuration
      • Dashboards
      • Alert and Reporting
      • Logging and Troubleshooting

      Module 6: Introduction to Troubleshooting

      • Introduction to PowerShell
      • Architecture and Communication

      Module 7: Troubleshoot Access Issues

      • Troubleshooting StoreFront
      • Troubleshooting NetScaler Gateway
      • Troubleshooting Access and Authentication
      • Troubleshooting App/Desktop Launch

      Module 8: Troubleshoot Delivery Controller Issues

      • Validating FlexCast Management Architecture (FMA) Services

      Module 9: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues

      • Troubleshooting VDA Registration

      Module 10: Troubleshoot HDX Connections

      • Troubleshooting HDX Connections
      • Installing Scout EMS, ELIAS, and Scout Board
      Audience

      For experienced Citrix admins and engineers. Candidates will have a strong foundational knowledge of Windows Server and Desktop operating systems as well as Active Directory, Policies, Profiles, Networking, and Hypervisors.

      Certifications

      The certification associated with this course is the Citrix Certified Professional – Virtualization (CCP-V)

       

      For training outside of North America, please visit the ATP Locator and select your country:

       

      Global ATP Locator