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During this three-day interactive training course, attendees will attend training and do lab work to support application creation in ServiceNow. Attendees will build an award-winning loaner equipment application by working through a checklist of considerations for application creation. The checklist includes decisions, such as creating an application table vs. extending an existing table and determining how users will interact with the application. Detailed labs support the topics covered in class and reinforce best practices.
Key Skills
Outline
Module 1 Application Development overview (no labs)
Objectives
Define application development, evaluate if an application is a good technical fit with the platform, discuss customer application success examples, compare global scope vs private scoped applications, identify a high- level overview of the application to be built during class, and recognize the skills needed to successfully develop applications in ServiceNow.
Module 2 Application analysis and design
Analyze and discuss application design key points, identify the “Application Development Checklist”, discuss design considerations, determine application platform(s), and design database schema.
Labs
Module 3 Create application and modules
Explore various ServiceNow application development tools, use ServiceNow Studio to create an application, explore table schema and existing business logic, use ServiceNow Studio to further develop your application, create application menus, modules, and files, publish to update set, and publish the app to the application repository.
Module 4 Application Forms
Create and modify tables, design and create forms, work with Views, write, test, and debug client-side and server-side scripts, complete an update set, and publish an updated app to the application repository.
Module 5 Controlling Access
Control user access to applications, menus, modules, records, and fields. Control script and web service access to application records. Control ability to create application artifacts from out-of-scope applications.
Module 6 Automating Work
Use Flow Designer to automate processes, create application properties, use a Scheduled Script Execution to send email, and generate events for overdue records.
Module 7 Importing and integrating
Import records from an Excel file and use web services to integrate to an external data source.
Module 8 Test with Automated Test Framework (ATF)
Review the software testing lifecycle and explore different testing options.
Module 9 Additional application development topics
This course is designed for ServiceNow application developers who have hands-on experience working with ServiceNow. Experience writing both client-side and serverside JavaScript in ServiceNow is required
The certification associated with the course is Certified Application Developer (CAD).
Following this course, ServiceNow recommends that attendees have at least two to three months of hands-on experiences with ServiceNow before attempting the Certified Application Developer Exam.
